Fabermatica

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23 September 2017

Customers services

The next stage is your customer
Ishikawa Kaoru
(Union of Japanease Scientist and Engineer, quality innovator)

Attention and sensitivity to a client’s needs is an essential dogma for the staff of Fabermatica and it is precisely because of this that the customer service team is always available. All our partners are guaranteed assistance and are sure to find someone to listen to them and provide them with solutions. Assistance is provided via web on all our software in a quick and precise way. 

Helpdesk

 

IT Consultancy

Fabermatica offers a complete support to companies during decision-making and informative processes, providing targeted consultancy by competent and qualified staff.

 

We are always ready to uphold your ideas, both if your company needs simple advice or dedicated software from scratch.

Our competencies:

  •  Development of fully customized software, easy to use and developed around your actual needs.  Our work method consists in following the client throughout the project, development and delivery phases of the software as well as it operational start up. 
  •  Application technology chosen by the company to meet its needs. We can offer you the certainty of Microsoft-based application software or the freedom of open-source software which ensures you to always have the utmost results. We develop in .net, java, php, javascript, ajax,iOS, windows phone 8 and android supporting the main operating systems.
  •  Corporate staff training on the use of the software purchased and follow-up courses aimed at continuous update. Courses have been conceived to meet as many of staff’s needs as possible and to enhance their efficiency.
  •  Business intelligence solutions aimed at providing an overview and economic vision by exploiting and organizing the company knowledge. Gathering data, analyzing them and always choosing the most cost-efficient solution and applying mathematical modelling for decision making to ensure efficiency, has never been so easy.

 

Strategic Consulting

The customer is always right is an old saying dating back to one century ago. Not much has changed in the new century, except for the fact that your client may have become the most sought-after one. Technological innovations and globalization make it impossible to predict how competition will materialize to attract your client
V. Kumar

The current market evolution imposes new organization models. Fabermatica, driven by this deep transformation, wishes to direct its knowledge and experience.

The aim of strategic consultancy proposed by our company is to capitalize on experience, knowledge and success obtained by different market leaders in order to transmit them to our partners, thus favouring evolution and growth.

To best express this aim we have decided to turn to an expert and qualified professional’s help choosing, every time, together with our client, the tailored solution to their company needs.

 

Need Support?|Our team will fix your problem today!

Attention and sensitivity to a client’s needs is an essential dogma for the staff of Fabermatica and it is precisely because of this that the customer service team is always available.

Need help? Just submit a ticket using this link and our staff members will take care of your issue.

HelpDesk|Download our support software

Download our support software! Our Team will drive you in resolving problems directly in your computer                  

oppure

Need informations?|Our Staff will reply you today